Frequently Asked Questions

If weather conditions require it, WAVE ISLAND may close temporarily, partially, or completely. If a potential closure has been announced, no refunds will be possible should the park close.

Generally, during school holidays, Thursdays and Sundays are the two busiest days at the park.

You can find our schedule of opening hours here: https://preprod.waveisland.fr/calendrier/

WAVE ISLAND is located in Monteux at 663 Impasse de la Traverse du Ventoux, 84170 Monteux, just 10 minutes from the A7 motorway exit, Avignon Nord, in the heart of Provence!

Lockers are available at the park entrance, but remember to bring your own padlock! If you forget, the park shop sells padlocks with anti-loss wristbands for €9. For those who have booked a private beach spot, code-operated lockers are provided for your valuables (excluding food and coolers). You can choose to keep your things with you in the park, but management accepts no responsibility in case of loss or theft.

Only service animals for people with disabilities are admitted inside the park. They must be kept on a leash and remain under the owner's care. Access to attractions is not permitted for animals.

The park is accessible to guests with disabilities, including wheelchair users! Water access areas are provided for people with reduced mobility at the Lagoon and Lac Tapahpié. Special rates for guests with disabilities are available; visit our prices page to find out more.

Minors under 15 must be accompanied by a responsible adult. Children with their parents are exempt from this! Minors remain under the responsibility of the accompanying adult, who must stay on-site. Children under 15 must be accompanied by a parent or responsible adult to purchase their entry ticket and access the park. They must remain under the constant responsibility and supervision of an accompanying adult. One accompanying adult is required for every 4 minors under 15. Inside the park, access to attractions may be refused to unaccompanied children under 7. Height and age checks will be conducted to ensure everyone's safety!

Any temporary exit from the park must be reported to security. A dated wristband or stamp will be placed on the visitor's wrist, allowing for same-day re-entry. This system is strictly personal and cannot be transferred or exchanged.

To access the parking lot closest to the park entrance, please head to parking P2 by entering the following address into your GPS: 663 Impasse de la Traverse du Ventoux 84170 Monteux. Parking lots are municipal, and hourly rates are set by the town of Monteux.

Booking isn't mandatory but is highly recommended to make your entry even smoother! Some premium services and products have limited capacity and are dated, so it's best to book them before your visit (especially the thatched huts and sunbeds).

Unfortunately, the Monteux community parking lot does not yet have charging stations for electric cars.

You don't need to print your tickets! You can present your tickets (a confirmation email alone will not be valid) directly from your smartphone with 100% brightness, screen rotation off, and a screen that is not cracked or broken.

Each attraction has its own restrictions. Find them on the Attractions page: https://preprod.waveisland.fr/nos-attractions/

Attractions close 30 minutes before the park's official closing time.

Some attractions have minimum height requirements or even minimum or maximum weight limits. Find out more on the Attractions page: https://preprod.waveisland.fr/nos-attractions/

Personal flotation devices are MANDATORY for:

• Children under 1.20m tall
• Children who cannot swim

Lifeguards reserve the right to remove a child from a pool if this instruction is not followed.

Expectant mothers do not have access to all attractions, which is why they benefit from a special rate upon presentation of proof of pregnancy at the park entrance!

At the entrance and throughout the park, we accept cash, credit cards, and ANCV holiday vouchers. Please note that the park does not have an ATM and we do not accept checks.

Find all our 2026 rates on our Rates page: https://preprod.waveisland.fr/nos-tarifs/

There is no special rate for arriving late in the day. We offer a single daily rate, and the park is open until 6 PM or 7 PM according to our opening calendar!

Paper ANCV holiday vouchers are accepted! You can use them directly at the ticket booths, at the park reception, in our shops, and at our restaurants.

Picnics are allowed in the Park, but only in the special zone near Tapahpié Lake! It's the perfect spot for a break, as picnicking elsewhere is not allowed. Feel free to bring plastic water bottles, but please leave any glass, sharp objects, or metal cutlery at home to keep our park safe and fun for everyone!

WAVE ISLAND offers plenty of delicious dining spots! From fast food and savory snacks to sweet treats and our sit-down restaurant…

Smoking and vaping are ONLY allowed in designated smoking areas—just look for the signs! Everywhere else, the park remains a smoke-free zone for everyone to enjoy.

Get ready to dive in! Swimsuits and swim trunks (without underwear underneath) are the only outfits allowed for swimming. Long-sleeved lycra and UV-protective swim shirts or shorts (above the knee) are also welcome! To keep things family-friendly, full-body 'burkini' suits, G-strings, and topless swimming are not permitted. Feel free to wear water shoes and flip-flops between attractions after using the footbaths. While regular clothes aren't allowed in the water, you can rock your favorite T-shirts and shorts once you're out. Headscarves are only allowed if worn as a turban and must be removed for the attractions. Please note that religious attire is not permitted in the Park. For our little explorers under 1.20m, safety gear is a must-have in the pools!